Terms of service

Throughout this website, the terms “we,” “us,” and “our” refer to Onwood. Onwood provides this website, including all related information, tools, and services, to you—the user—subject to your acceptance of the terms, conditions, policies, and notices outlined here.

By accessing our website and/or purchasing from us, you engage in our Service and agree to abide by the following Terms of Service (“Terms”), including any additional terms and policies referenced here or available via hyperlink.

These Terms apply to all website users, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please review these Terms carefully before using our website. If you do not agree with all the terms and conditions stated, you may not access the website or use its services. Any new features or tools added to the site will also be subject to these Terms.

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of our website after updates constitutes acceptance of the modified terms.

Our store is hosted on an e-commerce platform that enables us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your state or province or that you have given consent for your minor dependents to use this site.

You may not use our products for illegal or unauthorized purposes. In using our services, you must comply with all applicable laws, including copyright laws.

You must not transmit viruses, worms, or any harmful code. Any violation of these Terms will result in immediate termination of services.

2. General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You acknowledge that your content (excluding credit card information) may be transferred unencrypted across networks and modified for technical requirements. However, credit card information is always encrypted during transmission.

You agree not to copy, reproduce, sell, resell, or exploit any part of our services without our express written permission.

3. Accuracy, Completeness, and Timeliness of Information

We do not guarantee that the information available on this site is accurate, complete, or up-to-date. The material on this website is for general reference only and should not be solely relied upon for making decisions. Any reliance on such information is at your own risk.

We reserve the right to modify the contents of this site at any time without any obligation to update it.

4. Modifications to Service and Prices

Prices of our products are subject to change without notice.

We reserve the right to modify or discontinue our services (or any part of them) at any time without notice. We shall not be liable for any modifications, price changes, suspensions, or service discontinuations.

5. Products or Services

Certain products or services may be available exclusively online and may have limited quantities. They are subject to return or exchange only as per our Return Policy.

We have made every effort to accurately display product colors and images, but we cannot guarantee that your screen will accurately reflect the actual colors.

We reserve the right to limit the sales of our products or services to any individual, region, or jurisdiction on a case-by-case basis. We also reserve the right to discontinue any product at any time.

We do not guarantee that our products, services, or information will meet your expectations or that errors in service will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. At our discretion, we may limit or cancel orders per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information. You must promptly update your account details (including email and payment information) for transaction processing and communication.

For further details, review our Returns Policy.

7. Optional Third-Party Tools

We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” without warranties, and we are not responsible for their use.

Any use of such third-party tools is at your own discretion, and you should review their respective terms before use.

8. Third-Party Links

Our website may contain links to third-party websites that are not affiliated with us. We are not responsible for examining, evaluating, or guaranteeing their content, accuracy, or services.

We are not liable for any damages or issues arising from third-party transactions. Before engaging with any third-party services, please review their policies carefully.

9. User Comments, Feedback, and Submissions

If you send us creative ideas, suggestions, proposals, or other materials, you agree that we may use them freely without obligation to maintain confidentiality, compensate you, or respond to your submissions.

We may remove content that we deem unlawful, offensive, defamatory, or inappropriate at our discretion.

Your comments must not violate third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights.

10. Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain errors related to product descriptions, pricing, promotions, or availability. We reserve the right to correct these errors and update information without prior notice.

We are not obligated to update information unless required by law.

11. Prohibited Uses

You may not use this website for:

• Any unlawful activity

• Violating intellectual property rights

• Harassment, abuse, or discrimination

• Spreading false or misleading information

• Uploading malicious code or viruses

• Collecting personal information of others

• Spamming, phishing, or other fraudulent activities

• Circumventing security features

Violation of these terms may result in immediate termination of services.

12. Disclaimer of Warranties & Limitation of Liability

We do not guarantee that our services will be uninterrupted, error-free, or secure. You agree that we may remove or cancel services at any time without notice.

At Onwood, we provide a 5-year warranty on all our furniture.

Onwood and its affiliates, employees, suppliers, and licensors will not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use of our services or products.

Some jurisdictions do not allow exclusions or limitations of liability, so these limitations may not apply to you.

13. Indemnification

You agree to indemnify and hold Onwood, its affiliates, and employees harmless from any claims, damages, losses, or legal fees arising from your violation of these Terms or related policies.

14. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will still apply.

15. Termination

These Terms remain in effect unless terminated by you or us. You can terminate them by ceasing to use our services.

If we suspect that you have violated these Terms, we may terminate your access without notice and hold you responsible for any outstanding amounts due.

16. Entire Agreement

These Terms and any policies posted by us on this site constitute the entire agreement between you and Onwood, superseding any prior agreements.

For further inquiries, please contact us at:

📧 info@onwoodproducts.co

🌐 onwoodproducts.co