Privacy policy
This Privacy Policy explains how Onwood Products (“we,” “our,” or “us”) collects, uses, and discloses personal information when you visit or make a purchase from onwoodproducts.co (the “Site”).
Collection of Personal Information
When you visit our Site, we collect certain information about your device, interactions, and order details. If you contact us for customer support, we may collect additional information. Personal information refers to any data that can uniquely identify an individual.
Device Information
• Examples: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.
• Purpose: To optimize site performance and analyze user behavior.
• Source: Collected automatically through cookies, log files, web beacons, tags, and pixels.
• Disclosure: Shared with service providers for website analytics and functionality.
Order Information
• Examples: Name, billing/shipping address, payment details (including credit card information), email, and phone number.
• Purpose: To process transactions, fulfill orders, provide customer support, detect fraud, and send order confirmations.
• Source: Collected directly from you during checkout.
• Disclosure: Shared with payment gateways, shipping partners, and fulfillment service providers.
Minors
• The Site is not intended for individuals under the age of 18.
• We do not knowingly collect personal information from minors.
• Parents or guardians who believe a child has shared personal information with us should contact info@onwoodproducts.co to request deletion.
Sharing of Personal Information
We share personal information with service providers to process transactions and improve user experience.
Examples of sharing:
• E-commerce Platform – Our store operates on Shopify.
• Advertising & Analytics – We use tools such as Google Analytics to track user behavior.
• Legal Compliance – We may disclose information if required by law or to protect our rights.
Behavioral Advertising
We use personal data to provide targeted advertisements.
Examples:
• Google Ads – Opt out at Google Ads Settings.
• Facebook Ads – Adjust ad preferences at Facebook Settings.
• Bing Ads – Opt out at Bing Ads Preferences.
For additional opt-out options, visit the Digital Advertising Alliance.
Use of Personal Information
We use collected information to:
• Process payments and complete transactions.
• Ship products and provide customer support.
• Improve website functionality and user experience.
• Communicate promotions, updates, and offers.
To exercise these rights, contact info@onwoodproducts.co.
Cookies & Tracking Technologies
• Cookies store browsing preferences and improve user experience.
• Users can manage cookie settings through their browser.
Do Not Track
• Due to the lack of an industry-standard interpretation, we do not alter data collection practices based on “Do Not Track” signals.
Policy Updates
• This Privacy Policy may be updated periodically.
• Any changes will be posted on this page.
For inquiries, contact:
• Email: info@onwoodproducts.co
• Website: onwoodproducts.co
